Support

Last Updated: March 6th, 2026

Need help with Thevenin AI?

We're here to help with account access, circuit analysis questions, and technical issues.

For assistance, questions, or account requests contact:

support@thevenin.ai

We aim to respond within 2 business days.

Common Support Topics

Account & Login

Account creation issues
Account deletion requests
Sign-in problems with Apple or Google

To delete your account and associated data, email support@thevenin.ai from the email used to register your account.

App Usage

Troubleshooting circuit recognition or analysis accuracy
Understanding AI-generated explanations
Feature questions and usage guidance

Billing & Subscriptions

Subscriptions are managed through the Apple App Store
Refund requests must be handled through Apple Support

Privacy & Data

Data deletion requests
Privacy policy questions
Reporting security concerns